Return to Help Index
|How do I create an account?|
|1) Scroll down to the foot of the page. Under the title 'Shop With Us' and click 'My Account'
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Scroll down to the bottom of the page. Click http://www.cardboardcutout.net/myaccount.asp
Log into your account and follow the on screen prompts to edit your account information.
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.|
|I forgot my password.|
|Click the 'My Account' at the foot of the page. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Visit our 'returns' section for more informaton.
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.|
|When will my order ship?|
|Please see each individual item page for more information on the availability of each item.